Shipping Policy

Effective Date: September 28, 2026

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation. Processing does not include weekends or holidays.

2. Order Cut-off Time

Orders placed before 2 PM Pacific Time will usually start processing on the same business day. Orders placed after 2 PM Pacific Time will be processed the next business day.

3. Shipping Transit Time

Standard shipping takes 4–6 business days after dispatch.

4. Shipping Cost

We offer free shipping on all eligible orders. No extra shipping fee will be charged at checkout.

5. Delivery Area

We ship to addresses within the United States.

6. Delivery Partner

We use UPS as our primary delivery partner. For oversized items, delivery will be arranged via truck freight. The freight carrier will contact you in advance to schedule a delivery window. Please ensure someone is available to receive the package at the agreed time.

7. Order Cancellation

You may cancel your order and receive a full refund only if the order has not yet been shipped. Once the package has been dispatched, cancellation is not available. If you no longer want the items after shipment, you must follow our Refunds & Returns Policy to return the goods.

8. Tracking Your Order

Once your package ships, we will send you a UPS tracking number by email. You can track delivery status directly on the UPS website using this number.

Contact Information

Store Name: J-Core

Address: 6331 Atlantic Ave, Bell, CA 90201, United States

Phone: (323)560-8558

Email: info@j-cored.com

Opening Hours (Pacific Time): Monday-Sunday, 10 AM–8 PM

Response Time: We respond within 24 hours.