Effective Date: September 28, 2026
1. Order Processing Time
Orders are processed within 1–2 business days after payment confirmation. Processing does not include weekends or holidays.
2. Order Cut-off Time
Orders placed before 2 PM Pacific Time will usually start processing on the same business day. Orders placed after 2 PM Pacific Time will be processed the next business day.
3. Shipping Transit Time
Standard shipping takes 4–6 business days after dispatch.
4. Shipping Cost
We offer free shipping on all eligible orders. No extra shipping fee will be charged at checkout.
5. Delivery Area
We ship to addresses within the United States.
6. Delivery Partner
We use UPS as our primary delivery partner. For oversized items, delivery will be arranged via truck freight. The freight carrier will contact you in advance to schedule a delivery window. Please ensure someone is available to receive the package at the agreed time.
7. Order Cancellation
You may cancel your order and receive a full refund only if the order has not yet been shipped. Once the package has been dispatched, cancellation is not available. If you no longer want the items after shipment, you must follow our Refunds & Returns Policy to return the goods.
8. Tracking Your Order
Once your package ships, we will send you a UPS tracking number by email. You can track delivery status directly on the UPS website using this number.
Contact Information
Store Name: J-Core
Address: 6331 Atlantic Ave, Bell, CA 90201, United States
Phone: (323)560-8558
Email: info@j-cored.com
Opening Hours (Pacific Time): Monday-Sunday, 10 AM–8 PM
Response Time: We respond within 24 hours.