Accepted Payment Methods
We accept the following payment cards:
- American Express
- Diners Club
- Discover
- JCB
- Visa Electron
- Maestro
- Mastercard
- Visa
Payment Process
All payments are processed securely at checkout. When you submit your order, your card will be authorized for the full order amount. We will confirm your order once authorization is successful. Funds will be captured when your order is ready for shipment. No items will be dispatched until payment authorization is completed.
Payment Security
We work with PCI-compliant payment processors. Your card details are encrypted and never stored on our website servers. All card transactions use secure authentication protocols to reduce fraud risk. We do not share your payment information with third parties for non-transaction purposes.
Order Confirmation
Once payment is approved, an automated order confirmation email will be sent to the email address you provided. This email contains your order number, item list, shipping details and payment summary. Please save this email for reference. If you do not receive confirmation within one hour after checkout, check your spam folder or contact our support team.
Common Payment Issues
- Declined card: This may be caused by insufficient funds, international transaction blocks, expired cards or incorrect billing address. Please contact your card issuer first.
- 3D Secure verification failure: Complete your bank’s identity verification step to finish checkout.
- Duplicate pending charges: Some banks place temporary holds. If an order fails, pending holds are usually released by your bank within a few business days.
If you run into any payment trouble, send us your order number and card error message for help.
Contact Information
Store Name: J-Core
Address: 6331 Atlantic Ave, Bell, CA 90201, United States
Phone: (323)560-8558
Email: info@j-cored.com
Opening Hours (Pacific Time): Monday-Sunday, 10 AM–8 PM
Response Time: We respond within 24 hours.