Refunds & Returns Policy

Effective Date: September 28, 2026

1. Acceptable Return Scenarios

We accept returns and exchanges for skirt sets and pant sets that arrive damaged, defective, mismatched, or different from the item you ordered. You may also return items if you change your mind, subject to the return conditions below.

2. Return Conditions & Final Sale Items

All returned apparel sets must be unworn, unwashed, free of stains, pet hair, perfume or deodorant marks, and returned with original tags attached.

Items that are worn, altered, damaged by customer misuse, or missing original tags cannot be accepted for return or exchange.

3. Return Time Limit

You must submit a return request within 30 calendar days from the date you receive your package. Requests submitted after this window will not be approved.

4. Return Process

Send us an email to request return authorization. Include your order number and photos of the items if defective.
Wait for our support team to approve and send return instructions. Do not send items without prior authorization.
Package the skirt set or pant set securely and ship it to our return address:

J-Core, 6331 Atlantic Ave, Bell, CA 90201, United States
Share your return tracking number with us once you ship it.

5. Exchange Process

If you want to exchange for another size, color or different coordinated set:

Submit an exchange request within the 30-day window.
Send the original item back following the return steps above.
After we receive and inspect the returned item, we will arrange shipment of your new exchange item, subject to stock availability. If your preferred replacement is out of stock, we can offer a refund instead.

6. Refund Process

Once we receive and inspect your returned items and approve the return, we will process your refund within 3 business days. Refunds will be issued back to your original payment method. The funds may take an additional 3 business days to appear in your account, depending on your card issuer’s processing speed.

7. Return Shipping Costs

If the item is defective, damaged, or we shipped the wrong product: J-Core covers the return shipping cost.
If you return items due to a change of mind, sizing preference or personal reason: you are responsible for the return shipping cost.